Kobe City: Reservations to Receive My Number Card at Hyogo Ward Office, Kobe City

Make an appointment to pick up your card at the Hyogo Ward Office.

Reservations can be made online or at the Kobe City My Number Card Call Center.
Reservations for pickup must be made at least two days prior to the opening of the office. Please make an appointment at least two days prior to the opening of the office. Please make an appointment at least two days prior to the opening of the office.
If you wish to pick up your card on the same day or the next day, you cannot make an appointment. If you want to pick up your card on the same day or the next day, you cannot make an appointment. Please come to the office directly. Please come to the counter directly. (In this case, please make an appointment. (In this case (In this case, you do not need to call the call center or make a reservation on the web. (In this case, you do not need to call the call center or make a reservation on the web.)

Phone number: 078-600-2910
Hours: 9:00 to 20:00
*Open all year round (except year-end and New Year holidays)

The place to receive the card is predetermined . Only those whose “Delivery Notice” specifies “Hyogo Ward Office” as the place to receive the card can make an appointment on this page.
Please be sure to check the “pick-up location” indicated on the “issuance notice” and be careful not to make a mistake as to which ward office you wish to make an appointment.
To make an appointment, you will need the “number consisting of a combination of three and six alphanumeric digits” written in the upper right corner of the front page of the issuance notice.
Depending on the situation at the counter, etc., you may be asked to wait for an appointment even during the appointment time. Please note that you may be asked to wait even during the appointment time.
The appointment time is the time when the application window opens. You will need to fill out the necessary documents in advance, so please allow plenty of time for your visit.
It is possible to receive the card without making an appointment, but depending on how crowded the counter is, you may be asked to wait.

Reservations can be changed or canceled in any of the following ways

Phone number: 078-600-2910
Hours: 9:00 to 20:00
*Open all year round (except year-end and New Year holidays)

In order to prevent the spread of the new coronavirus, we ask for your cooperation in the following.

Please take care of your physical condition and wear a mask when visiting the ward office.
Please disinfect your hands and take your temperature when visiting the ward office.