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Home » Kobe City: Introduction of Subway Point Service

Kobe City: Introduction of Subway Point Service

2024/6/8
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 In order to improve the convenience of IC cards, the Kobe City Subway will introduce the Kobe City Subway Point Redemption Service (hereinafter referred to as “Subway Point Service”), which grants points for ICOCA usage in addition to the PiTaPa usage discount service.
 In addition, sales of subway coupon tickets and city bus and subway NEWU Line cards will be discontinued, and only IC cards will be sold for subway commuter passes.

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Outline of Subway Point Service

Service details

  • Points will be awarded based on the amount spent when a customer uses an ICOCA* registered for use at a station ticket vending machine more than a specified number of times on the same fare section of the subway.

 (*Including Children ICOCA, Mobile ICOCA/Apple Pay ICOCA, SMART ICOCA, and KIPS ICOCA)

  • The points can be redeemed after the middle of the following month by recharging the ICOCA registered for use at a station ticket machine.

  • After the points are redeemed, they can be used as the recharged amount for boarding a train or for shopping.

  • Linkage with point services provided by Hanshin Electric Railway (including Kobe Kosoku Line), Hankyu Electric Railway, Nose Electric Railway, Sanyo Electric Railway, and Kobe Electric Railway

ICOCAカード

Scheduled time of introduction

  • Start of registration: From the first train on Sunday, December 1, 2024
  • Start of point calculation: From the first train departures on or after December 1, 2024 (Sunday)

Point types

  • Normal points: 10% of the fare for the 11th and subsequent rides on the same fare segment 11 times or more per month.
  • Daytime points: 10% of the fare after the 6th trip, if the rider rides the same fare section at least 6 times a month between 10:00 and 16:00, or on Saturdays and Sundays.
  • Weekend and holiday points: 20% of the fare for the 6th and subsequent rides on Saturdays, Sundays, and holidays when the same fare section is ridden 6 or more times per month.

Tickets that will no longer be sold

The following are the end of sale dates and expiration dates for each train ticket.

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Boarding ticket

Ticket sales end date

Expiration date

Subway coupon tickets (Normal, Daytime, Weekends and Holidays)

Tuesday, December 31, 2024

Until the expiration date indicated on the ticket

City Bus and Subway NEWU Line Card

Tuesday, December 31, 2024

Tuesday, September 30, 2025

Subway magnetic commuter pass

Saturday, November 30, 2024

Until the expiration date indicated on the ticket

  • The sales of commuter passes for Kobe Electric Railway will also be terminated.
  • City bus magnetic commuter passes will cease to be sold on December 31, 2021.

Tickets that will continue to be sold

  • Special discount commuter passes for the disabled
  • Special discount commuter passes for persons with disabilities, Keiro commuter passes, practical commuter passes, and some commuter passes for other companies are sold as magnetic commuter passes.

Explanation of Terms, etc.

  • ICOCA” and “Mobile ICOCA” are registered trademarks of West Japan Railway Company.
  • Apple and Apple Pay are registered trademarks of Apple Inc.
  • PiTaPa is a registered trademark of SURUTTO KANSAI Co.
  • Subway Point Service is different from “City Bus Point Service” provided by Kobe City Bus.
  • Subway Point Service is different from “WESTER Point” service provided by West Japan Railway Company.
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