Please beware of suspicious phone calls and e-mails purporting to be from city employees! |
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Notice
Details of the System
Eligibility
- How National Health Insurance works
- Notification of enrollment, withdrawal, etc.
- Handling of Insurance Certificate
See the list
Insurance Premiums
Benefits
- High-cost medical care expenses
- Certificate of Eligibility for Maximum Amount
- Lump-sum childbirth and childcare benefits
Health Service
Pamphlet
Online and mail-in procedures
- You can apply for the following procedures from your home or other locations.
Inquiries to
National Health Insurance and Late-Stage Senior Citizen’s Health Care Call Center
- Inquiries on how to enroll in National Health Insurance or how to calculate premiums will be answered at the call center.
- Please note that the call center is not connected to each ward office or Kita Suma branch office.
Telephone number | 078-381-7726 |
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Hours of operation | Weekdays 8:45 a.m. to 5:15 p.m. |
Kobe
City Kenshin Information Center
- Inquiries about specific health checkups and cancer screenings are answered at the Kobe City Kenshin Information Center.
Telephone number | 078-262-1163 |
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Office hours | 8:40 a.m. – 5:00 p.m. (except summer holiday period and year-end and New Year holidays) |
Each ward office and Kita Suma branch office
- Individual specific inquiries such as consultation on payment will be answered at your ward office or branch office.
Council on the Operation of National Health Insurance Business
Revision of ordinances, regulations, etc.
About the inquiry form below
Please enter the following information in the “Inquiry Details” section for a more detailed response.
- Insured person identification number (7 digits): Located on the upper right corner of the insured person identification card. If you do not have it, you do not need to fill it in.
- Date of birth
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